We ship everything through the Post Office www.usps.com
Regular Shipping: $5.99 (hand made & delivered in two weeks)
Express Shipping: $22.99 (hand made & delivered in one week)
If you request to see a proof/layout of your items before we engrave them just add another week to the above shipping times.
If you send in an image for engraving that is not dark black on a pure white background we will have to send the image out to have it cleaned up and it will take longer to process your order
If you have any problems with packages not being delivered please notify us through email (please include your order number). We need an email from you stating that you did not receive your order so that we can attach it to a post office claim. Any loses by the post office will be researched and a claim will be filed.
PLEASE READ: The earliest a claim can be filed is 15 days from the shipping date and the latest is 60 days from the ship date. Once a claim is paid we will immediately replace your order.
Business Days: Our workshop is open from 9:00am to 5:00pm Monday thru Friday (est).
Order Status: To check the status of your order please login into your account. If your order status is "Awaiting Fulfillment" it means that we are working on your order. When an order is shipped the status will change to "shipped" and you will receive an email with a tracking number (these emails sometimes go into spam). After the post office scans in your package (it may take up to one day) you can track your package on www.usps.com
Post Office Delays: We are not responsible for weather or other post office delays.